GET TO KNOW US
Your business needs a solid technology platform upon which to build and operate. Despite all the hoopla, big monitors and fast computers are simply not enough. You need to consider the foundation and the underpinnings that make IT safe and reliable for your business.
Five Nines IT Solutions is here to blow away the smoke and to give you the straight goods. We'll help you find the weaknesses, plug the gaps, shore up your defences and keep an eye on things so that you can focus on your business. When you're ready, we'll work with you to move to the next level.
All the while you'll know that IT . JUST . WORKS .
How Do We Do That?
Five Nines has a senior team of engineers to work through strategic solution design, as well as implementation and escalation support, with our clients and their IT infrastructures. Best-of-breed hardware and software solutions, and second-to-none technical expertise combine to ensure our clients recevie the very best results.
Once things are up to snuff, working well and helping you make money, the Five Nines "HelpDesk as a Service" offering is available to support you every step of the way. Consisting of over 120 highly trained HelpDesk mentors, working out of locations throughout Canada, this team is available 24X7 to ensure you get the most out of your investment in technology.
Douglas Grosfield is a serial entrepreneur in the hyper-competitive tech sector, and is the founder, President and CEO of Five Nines IT Solutions. Named as one of the “Top 100 Executives of 2016”, he is recognized as one of the “Top 25 Disruptors” in the global technology space, leading the charge beyond traditional IT challenges and revolutionizing the market. Long considered a tech evangelist in North America, Douglas is a much sought-after speaker as a thought-leader in areas such as Cybersecurity, Cloud technologies and Business Continuity/Disaster Recovery. During rare moments away from Five Nines, Doug can be found driving high-performance race cars and motorcycles around some of North America’s most challenging racetracks.
Stefan Myles is the Creative lead for Five Nines IT Solutions. Not just another hi-tech pretty face, Stefan is equally comfortable putting a spit shine on the website and creating compelling blogs and promotional materials, and then quickly switch hats and jump into a tech support role. Stefan brings a diverse set of talent and skill to the team in customer service and technical support, as well as being very experienced in photography, graphic design and writing. From a career servicing the healthcare, professional training, SMB and charitable/not-for-profit markets, he has a good handle on the technology and process needs for businesses of all shapes and sizes. Off hours, you might find Stefan at a music festival or venue with his camera, shooting stills or video and dancing up a storm.
WHAT ARE OTHERS SAYING ABOUT FIVE NINES?
Len Brunen, CEO
Grand River Contracting Inc.
"There are many choices when it comes to IT services providers, many calling themselves 'Managed Services Providers,' but we had never met anyone like Five Nines IT Solutions before. They are a 'Strategic Services Provider,' and once we started working with Five Nines, it became obvious how strategically important partnering with an advanced organization like Five Nines truly is. Prior to working with them, we had some terrible experiences with other service providers and were left with a mess. Five Nines very rapidly put our entire environment in solid working order, with appropriate Cyber Security protections in place, and using leading-edge best practices, ensured (as they say) that our IT . Just . Works . They speak plainly and openly, and deliver in every respect, at a reasonable price. If you are looking for the right partner, look no further, Five Nines is that partner."
Tracey Johnston-Aldworth, CEO
Traces Screen Printing Ltd.
"Five Nines IT Solutions resolved all our storage, security & operating concerns, within a day or two of hiring their services. Canadian cybersecurity laws, as they get teeth, were a concern to us, as we could not afford legally to spread viruses to our clients. We had concerns about viruses of all kinds (from outside & inside sources), including ransomware, and that the cleanliness of our systems, memory & confidential documents stay as such. We operate now, with no computer downtime & are confident that we have as up to date security as possible, with a watchfulness that is very affordable. Customer service is wonderful and response time to questions or concerns is unbelievably quick."
“Two thumbs up. Oscar material…” - Roger Ebert
“Always fresh and tasty, with a bit of a kick.” - Gordon F*****g Ramsay
“A refreshing, fact-based, no-nonsense approach…” - Man On The Street (paid actor)