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Privacy Policy

 

1. Introduction & Accountability

We are responsible for personal information under our control. We have designated a Privacy Officer to ensure compliance with our privacy policy and PIPEDA.

 

2. Identifying Purposes

We collect personal information to provide IT services, including:

  • Managing client accounts, billing, and processing payments.
  • Providing technical support and responding to inquiries.
  • Ensuring the security and integrity of our website and services.
  • Analyzing website usage through cookies and web analytics to improve performance.

3. Consent

We collect, use, and disclose your personal information only with your knowledge and consent, except where required or permitted by law. Consent may be express (e.g., signing a contract) or implied (e.g., providing your email for a newsletter).

 

4. Limiting Collection

We only collect information necessary for the identified purposes. This may include:

  • Contact Information: Name, email, and phone number.
  • Usage Data: IP addresses, browser type, and pages visited.
  • Payment Details: Bank information, no credit card info collected or stored.

5. Limiting Use, Disclosure, and Retention

Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. We retain personal information only as long as necessary to fulfill those purposes.

 

6. Safeguards

We protect personal information with security safeguards appropriate to its sensitivity, including:

  • Technical: Encryption, firewalls, and secure access protocols.
  • Organizational: Limiting staff access to a "need-to-know" basis.
  • Physical: Secure premises and locked filing cabinets.

7. Individual Rights (Access & Correction)

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request updates or corrections to inaccurate information.
  • Withdrawal: Withdraw your consent for data processing at any time.

8. Contact Information

For questions or to challenge our compliance, please contact our Privacy Officer:

 

 

Still have questions? Of course you do.
Good news! We listen.
After all, you know your business and we know IT.

 

LET'S TALK

 

Privacy Policy

 

1. Introduction & Accountability

We are responsible for personal information under our control. We have designated a Privacy Officer to ensure compliance with our privacy policy and PIPEDA.

 

2. Identifying Purposes

We collect personal information to provide IT services, including:

3. Consent

We collect, use, and disclose your personal information only with your knowledge and consent, except where required or permitted by law. Consent may be express (e.g., signing a contract) or implied (e.g., providing your email for a newsletter).

 

4. Limiting Collection

We only collect information necessary for the identified purposes. This may include:

5. Limiting Use, Disclosure, and Retention

Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. We retain personal information only as long as necessary to fulfill those purposes.

 

6. Safeguards

We protect personal information with security safeguards appropriate to its sensitivity, including:

7. Individual Rights (Access & Correction)

You have the right to:

8. Contact Information

For questions or to challenge our compliance, please contact our Privacy Officer: